Shipping policy
Free shipping on every US order
Every order within the United States ships free. There's no minimum.
Processing time
Orders are packed and handed to the carrier within 1-3 business days. Orders placed on weekends or holidays begin processing the next business day.
Delivery time
Most orders arrive 3-7 business days after they ship. Everything ships from US warehouses. If your order contains several items, they may arrive in separate packages.
Tracking
You'll get an email with a tracking number as soon as your order ships.
Holiday orders
Carriers get busy around the holidays. For Christmas delivery, we recommend ordering by December 14. Orders placed after that date may not arrive before December 25.
Where we ship
We currently ship to addresses in the United States only.
Lost or delayed packages
If your tracking hasn't updated in 7 days, or your package shows delivered but you can't find it, email randientservices@gmail.com with your order number and we'll help sort it out.